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NeutralrealEstate
Good agent, limited listings
Review Response Template — Client liked the agent but wanted more options
Response template
Glad you appreciated the personal attention! We hear you on wanting more options — we’re expanding our network to access off-market listings. If you’re still searching, we’d love to continue working together.
Why this response works
- Validates the positive feedback before addressing the limitation
- Names a concrete improvement (off-market listings network) that directly addresses the complaint
- Keeps the door open for continued business without being pushy
Common mistakes when responding to "client liked the agent but wanted more options"
- ×Blaming the market (“there aren’t many listings right now”) — clients want resourceful agents
- ×Not offering a path forward for the client who might still be searching