Manage Your Facebook Page Reviews with Reviews Me Now

Connect your Facebook Page. Get webhook-based alerts where available. Respond with AI from the same dashboard as your Google and Trustpilot reviews.

Customers still check Facebook Recommendations when evaluating local businesses. Many teams miss them because they are buried in regular page notifications.

See plans & start free

Why Facebook reviews get missed

Social

reviews appear inside a broader social feed

Mixed

recommendations can be buried with comments and messages

Visible

public replies show future customers you pay attention

Manual

Facebook does not provide a native AI reply workflow

How it works

1

Connect your Facebook Page

Secure OAuth connection via the official Facebook Graph API. Select your Business Page and grant review permissions.

2

Get alerted via webhook

Where Facebook webhook access is available, new review events can reach Reviews Me Now without manual checking.

3

Reply with AI and track Recommendations

Generate a professional draft, choose your tone, publish directly to Facebook, and track your recommendation rate and response time.

What you get with the Facebook integration

  • Webhook-based review updates where Facebook access is available
  • AI-powered replies with 3 tone options (professional, empathetic, friendly)
  • Publish responses directly to Facebook from your dashboard
  • Manage both legacy star reviews and new Recommendations
  • Unified inbox for Facebook, Google, and Trustpilot
  • Analytics — recommendation rate, response rate, review volume

Why managing Facebook reviews is harder than it looks

The Recommendations system is confusing

Facebook replaced star ratings with “Recommend / Don’t recommend” in 2018. Most business owners don’t know this. Old star reviews are still visible, but new ones are binary. Your score is now a recommendation percentage, not a rating out of 5.

You can’t delete reviews

Unlike what many believe, you cannot remove a Facebook review yourself. You can only report violations of Community Standards — and Facebook decides. Many owners discover this after their first negative review.

Notifications get buried

Review alerts arrive mixed with likes, comments, game invites, and messages. Most businesses miss reviews simply because they don’t see them in the noise.

No built-in AI reply tool

Facebook offers no tool to draft responses. Every reply must be written manually — which is why most Facebook reviews go unanswered.

Reviews Me Now vs managing Facebook reviews manually

Manual

  • Check Facebook notifications daily (mixed with everything else)
  • Figure out if it’s a star review or a Recommendation
  • Write the response manually each time
  • Hope you didn’t miss one in the noise

Reviews Me Now

  • Webhook alert where available
  • Both formats handled in one dashboard
  • AI drafts a response quickly
  • Fewer reviews buried in Facebook notifications

Other integrations

Stop missing Facebook reviews

Start with the Free plan — no credit card needed. Upgrade anytime.

Frequently asked questions

What’s the difference between Facebook Reviews and Recommendations?+
In 2018, Facebook replaced the 5-star system with Recommendations. Customers now choose “Recommend” or “Don’t recommend” with optional text. Old star reviews remain visible. Reviews Me Now handles both formats in one dashboard.
Can I delete a negative Facebook review?+
No. You cannot delete reviews yourself. You can report a review that violates Facebook’s Community Standards, but the decision is Facebook’s. What you can do: respond quickly and professionally to show future customers you care.
How fast does Reviews Me Now sync Facebook reviews?+
Where Facebook webhook access is available, review events can update without manual checking. Availability and timing depend on Facebook permissions and platform behavior.
What does my Facebook Page need to use Reviews Me Now?+
You need an active Facebook Business Page with the Reviews/Recommendations tab enabled. You need at least 5 reviews for the recommendation score to display publicly.
Can I manage Facebook and Google reviews from the same dashboard?+
Yes. That’s exactly what Reviews Me Now does. Google, Facebook, and Trustpilot in one dashboard, with the same AI tools and analytics.