Manage Your Facebook Page Reviews with Reviews Me Now

Connect your Facebook Page. Get real-time alerts for every new review. Respond with AI from the same dashboard as your Google and Trustpilot reviews.

40% of consumers use Facebook to find reviews on local businesses. Most of those reviews go unanswered.

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Facebook reviews by the numbers

40%

of consumers use Facebook to find business reviews

45%

read Facebook reviews before making a purchase

88%

prefer businesses that reply to all reviews

5%

of businesses respond to all their reviews

How it works

1

Connect your Facebook Page

Secure OAuth connection via the official Facebook Graph API. Select your Business Page, grant review permissions. Takes 30 seconds.

2

Get alerted instantly via webhook

Unlike Google (which polls every 5 minutes), Facebook sends new reviews to Reviews Me Now instantly via webhook. You know before the customer closes their app.

3

Reply with AI and track Recommendations

Generate a professional response in 10 seconds. Choose your tone. Publish directly to Facebook. Track your recommendation rate and response time.

What you get with the Facebook integration

  • Real-time review sync via official Facebook webhook (not polling)
  • AI-powered replies with 3 tone options (professional, empathetic, friendly)
  • Publish responses directly to Facebook from your dashboard
  • Manage both legacy star reviews and new Recommendations
  • Unified inbox for Facebook, Google, and Trustpilot
  • Analytics — recommendation rate, response rate, review volume

Why managing Facebook reviews is harder than it looks

The Recommendations system is confusing

Facebook replaced star ratings with “Recommend / Don’t recommend” in 2018. Most business owners don’t know this. Old star reviews are still visible, but new ones are binary. Your score is now a recommendation percentage, not a rating out of 5.

You can’t delete reviews

Unlike what many believe, you cannot remove a Facebook review yourself. You can only report violations of Community Standards — and Facebook decides. Many owners discover this after their first negative review.

Notifications get buried

Review alerts arrive mixed with likes, comments, game invites, and messages. Most businesses miss reviews simply because they don’t see them in the noise.

No built-in AI reply tool

Facebook offers no tool to draft responses. Every reply must be written manually — which is why most Facebook reviews go unanswered.

Reviews Me Now vs managing Facebook reviews manually

Manual

  • Check Facebook notifications daily (mixed with everything else)
  • Figure out if it’s a star review or a Recommendation
  • Write the response manually each time
  • Hope you didn’t miss one in the noise

Reviews Me Now

  • Instant webhook alert — reviews appear in your dashboard immediately
  • Both formats handled automatically
  • AI generates a response in 10 seconds
  • Zero reviews missed, zero notifications buried

Other integrations

Stop missing Facebook reviews

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Frequently asked questions

What’s the difference between Facebook Reviews and Recommendations?+
In 2018, Facebook replaced the 5-star system with Recommendations. Customers now choose “Recommend” or “Don’t recommend” with optional text. Old star reviews remain visible. Reviews Me Now handles both formats in one dashboard.
Can I delete a negative Facebook review?+
No. You cannot delete reviews yourself. You can report a review that violates Facebook’s Community Standards, but the decision is Facebook’s. What you can do: respond quickly and professionally to show future customers you care.
How fast does Reviews Me Now sync Facebook reviews?+
Instantly. Facebook sends new reviews via webhook in real time. Unlike Google (which polls every 5 minutes), there’s zero delay.
What does my Facebook Page need to use Reviews Me Now?+
You need an active Facebook Business Page with the Reviews/Recommendations tab enabled. You need at least 5 reviews for the recommendation score to display publicly.
Can I manage Facebook and Google reviews from the same dashboard?+
Yes. That’s exactly what Reviews Me Now does. Google, Facebook, and Trustpilot in one dashboard, with the same AI tools and analytics.